Human-first marketing · Boone, NC & nationwide

How marketing works when your customers need to be sure first.

When a sale is large, slow and built on trust, most marketing advice stops fitting. This site explains what does fit, in plain language, with tools you can use on your own business.

Take a reading. Four questions, about a minute.

Your reading0 of 4 answered
  1. 01

    Do you know what your customer was worried about before they found you?

  2. 02

    Would a stranger believe you?

  3. 03

    Does the next step actually exist?

  4. 04

    The last time you changed something, how did you know it worked?

If all four come back solid, you’ll know you don’t need us.

Your answers stay on this page. Nothing is sent or saved.

Check your own marketing

Tools you can use today, on your own.

Both run in your browser. Neither asks for your name or your email.

The leak calculator, showing visits, inquiries, quotes and orders as bars, with what one more of each is worth
ekgmarketing.com/wheres-your-leak

Where’s your leak?

Put in five rough numbers. See where inquiries drop off, and what one more quote would be worth.

The digital ownership check, asking where your main domain is registered
ekgmarketing.com/open-web-lab/audit

Could you move your website tomorrow?

A digital ownership check from the Open Web Lab. Eight short sections on what you own and what you only rent.

Page 29 of the guide, the action sheet
Page 5 of the guide, Understand the Human
Cover of Human-First Marketing: a practical introduction, by Eric Gajewski

The guide

Human-First Marketing: a practical introduction.

One product, one customer route, four chapters. Written for owners whose customers need to be sure first.

  1. Understand the Human
  2. Earn Trust
  3. Connect the Experience
  4. Improve With Wisdom, Not Hype

How we think

The reasoning, out in the open.

Anyone can put a chatbot on a website. The hard part is what sits behind it. This one shows how we built a checked library for laser education, and what it took.

Open Web Lab: how websites really work →

A frame from the video One source of truth
Watch · One source of truth

Article

Who Does the Work Is Part of the Work

When you hire someone for important work, you’re buying the judgment and care of whoever actually does it.

Article

Don’t Let Discounts Devalue Your Best Work

For premium work, a discount is never just a lower price. It’s a message.

Article

The Case for Fewer, Better Pages

Why a few genuinely useful pages beat a flood of thin ones.

All eleven articles →

Selected work

Proof you can inspect.

The sites we build, shown as they actually are. Some are live and some are mid-build.

All Common Ground homepage
allcommonground.com

All Common GroundCommunity · live

Go4x4It, The Jeep History Project homepage
go4x4it.com

Go4x4It: The Jeep History ProjectEnthusiast publication · live

Always Three Sides homepage
always3sides.org

Always Three SidesPublication · live

Laser TeamWork, students working with laser equipment in a classroom
laserteamwork.com

Laser TeamWorkFor a friend · in build

Renovations and Repair Solutions, new site in progress
renovationsandrepairsolutions.com

Renovations & Repair SolutionsClient · in build

Heavenly Puppies, new site in progress
heavenlypuppies.com

Heavenly PuppiesLocal retail · in build

EricGajewski.com homepage
ericgajewski.com

Eric GajewskiConsulting · live

Local landmark · Boone, NC

Reggie’s Review

Everyone in town knows the place with all the Jeeps. We helped the shop everybody recognizes on the street get recognized online too, so the reputation it already has locally shows up when people search.

Read the case study →

Paid search · Google Ads

Hand-written ads vs automation

What happened in one Google Ads account when automation replaced hand-written ads. January to July 2022, with the numbers on the page.

See the comparison →

From Boone, for everyone

Proud to be from Boone. Trusted well beyond it.

We’re part of this community, and we treat every local business like a neighbor, because they are. That same standard travels: we do national-caliber work whether you’re down the street or across the country.

Who’s behind this

A note from Eric.

I’m Eric Gajewski. EKG Marketing is a small practice in Boone, North Carolina, and I’m the person who does the work. If you write in, I’m the one who reads it.

You won’t find a pop-up on this site, or a button asking you to book a call. Read around first. Try the four questions on your own business. If the way I think about marketing sounds like the way you run your company, you’ll know where to find me.

Eric Gajewski

More about how I work →